Pooling Specialist

As a Pooling Specialist, you’ll play a key role in ensuring our temperature-controlled containers are available where and when they’re needed. You’ll manage their end-to-end movement, balancing availability, cost and service requirements while coordinating shipments, documentation, customs and repositioning across regions. You’ll also proactively resolve issues and drive improvements to make our pooling operations more efficient and reliable.

📍 Location: We need this individual to be within commutable distance to Hyderabad, India given it is an on-site position.

Founded in Switzerland in 2012, SkyCell is transforming global pharmaceutical supply chains through a combination of advanced temperature-controlled containers, IoT connectivity, and digital solutions.

Our integrated product ecosystem helps leading pharmaceutical companies reduce risk, improve operational efficiency, and ensure the safe delivery of life-saving medicines worldwide.

Today, SkyCell operates at the intersection of hardware, software, data, and logistics - combining Swiss engineering excellence with a growing digital platform to shape the future of connected pharma supply chains.

Why SkyCell?

🌱 Purpose-Driven Work: Make a real difference by contributing to a more sustainable future in global logistics and healthcare.

🚀 Innovation at Heart: Work with cutting-edge technology and be at the forefront of supply chain innovation.

🌎 Stronger together: Join a supportive team of talented individuals from over 40 countries, where we work together every step of the way.

💡 Growth Opportunities: We believe in investing in our people – continuous learning and development are key pillars of SkyCell.

🏆 Award-Winning Culture: Join a workplace recognized for its commitment to excellence with a ‘Great Place to work’ award, as well as a Platinum Ecovadis rating highlighting our sustainability and employee well-being.

What You'll Do:

• Shipment Planning & Execution: Plan, book, and manage shipments from order creation through delivery and empty return, ensuring required documentation is complete and milestones are tracked and escalated

• Container Availability & Repositioning: Monitor container stock against demand and forecasts, plan sea/road repositioning, track inbound movements, and proactively escalate potential shortages

• Transport Procurement & Cost Control: Source and compare freight options, select cost-effective and reliable routings, optimise load planning, and provide accurate positioning/pooling costs for billing

• Customs & Documentation: Prepare and validate import/export documentation, confirm shipper/exporter arrangements, and coordinate customs clearance, classification, and country-specific requirements

• Systems, Reporting & Communication: Maintain accurate shipment, booking, tracking, and master data in SkyCell systems; provide clear status updates, handovers, and escalations across regions and stakeholders

• Compliance & Continuous Improvement: Ensure adherence to customer SOPs, local regulations, and SkyCell standards, while identifying recurring issues and implementing sustainable process improvements

What You'll Bring:

• Bachelor's degree, or a completed commercial apprenticeship with relevant experience

• Two or more years in freight forwarding, logistics coordination or supply chain operations

• Practical experience booking air, ocean and road freight and requesting spot rates

• Working knowledge of Incoterms, customs documentation and HS classification

• Claude AI skills, including working with data and producing clear reports

• Confident using Microsoft Word, Excel, Outlook and Teams

• Excellent written and spoken English, and a professional manner on email and phone

• Good general knowledge of world geography, including major airports and ports

• Able to prioritise a high volume of daily requests and consistently meet deadlines

• Willing to work rotating shifts in a follow-the-sun team and to communicate across time zones

• Desirable: Experience with express parcel bookings (e.g., DHL Express) and/or pharmaceutical or temperature-controlled logistics

What's In It For You?

⚡ Flexibility & Balance: Flexible working hours and work-life balance allow you to tailor work to fit your life.

🌟 Recognition & Growth: Opportunities for career advancement in a company that values your contributions.

🌍 Flexible ways of working: Our global teams work across our offices in Zurich, Zug, Hyderabad and Basel, with a mix of on-site, hybrid and remote working. Role-specific locations and working arrangements are detailed above.

🎉 Company-wide Events: Join us for company events to celebrate successes, build teams, and share our vision. Plus, new joiners experience SkyWeek, our immersive onboarding program.

👶 Generous Maternity & Paternity Leave: Support for new parents with competitive maternity and paternity leave.

🏖️ Annual Leave & Bank Holidays: Enjoy a generous annual leave package, plus local bank holidays to recharge and unwind.

Ready to Make an Impact?

We’re not just offering a job; we’re offering a chance to be part of something bigger. At SkyCell, you’ll help build a future where pharmaceutical delivery is efficient, sustainable, and transformative.

Stay Connected with SkyCell

Visit http://www.skycell.ch and explore #WeAreSkyCell on LinkedIn

How to Apply

Simply click ‘apply for this job’ below! We can’t wait to meet you and discuss how you can contribute to our mission! Please note, we are unable to consider applications sent to us via email.

If you have any questions, you can contact our Talent Team (talent@skycell.ch).

SkyCell AG is an equal opportunity employer that values diversity and is committed to creating an inclusive environment for all. We do not discriminate based on race, religion, colour, national origin, gender, sexual orientation, gender identity, age, disability, or any other legally protected characteristic.

For this position, if you are not located in, or able to relocate (without sponsorship) to one of the advertised locations, your application cannot be considered.